Website Privacy Statement and GDPR

This website is: https://epiconline.ie

EPIC is committed to protecting the privacy of users of this website and to complying with requirements under GDPR legislation effective at May 25th 2018 and other relevant legislation. We are aware that as a user of this website you care about the security and privacy of your information.

Contact Enquiry Forms

Please be aware of the following Data Protection information specifically in relation to privacy when submitting an enquiry via Contact Forms on the EPIC website:

EPIC Empowering People In Care (EPIC) will gather personal information that is essential to the delivery of our service.  EPIC will treat all personal information and data you provide as part of this referral process as confidential and will store the information securely.  All personal information will be held in a secured file and transferred directly to our database where a computer record is created.  This record will be used and kept by EPIC for the purpose of advocating and/or supporting the child or young person who is the subject of the form.  EPIC will not share this information, or any other information gathered in respect of this child or young person, with any person or organisation, unless we have the child’s or young person’s or guardian’s permission to do so.

The only exceptions to our data protection policy will be in the case of a mandatory reporting matter under the Children First Act 2015 or other mandatory legal requirement (e.g. TUSLA, An Garda Síochána, Courts Service).  If such a case arises the mandatory reports will be to the relevant authorities only.

Access to our database is restricted to authorised personnel.   Our staff are aware of their professional and legal duty to respect and protect the confidentiality of your information.

SSL Encryption

This site is secured via Secure Sockets Layer (“SSL Software,”) which encrypts information which you have inputted and send between your browser and our webserver.  This delivers highest strength security of 2048-bit signatures with 256 bit encryption.

For more information on SSL in use on this site please see here

While this means information sent via this website should be very secure, you should note that no internet transmissions can be guaranteed to be completely private or secure. By using this site you therefore accept that any information or message you send to the site may be intercepted or read by others.

You hereby acknowledge and accept that we have no responsibility and shall accept no liability whatsoever for loss, injury or damage occasioned by the interception by third parties of your transmissions, or the disclosure of information including but not limited to credit card numbers by any party with whom you transact, nor do we offer any guarantees, warranties or indemnities as to the security or otherwise of any information which you give us.

Cookies

In common with most websites, as you use this website information is received and stored by us. This information is used to enable us to improve the website and to enable us to respond to your requests.In order for the website to function correctly and provide the best browsing experience this site uses cookies (small files saved on your computer while you browse this site) which do not collect personal data and under EU Law we are allowed to use these cookies. We also use tracking cookies, to allow anonymous analysis of your browsing to be sent search engines such as Google and Bing. 

You can control the cookies your computer saves by adjusting your settings in your internet browser privacy settings. You can generally disable cookies and continue to use the EPIC website, but some functionality may not work as expected.

Technical details in connection with visits to this website are logged by our internet service provider, Blacknight.com for statistical purposes. The privacy statement for Blacknight.com can be viewed here: https://www.blacknight.com/legal/privacy/

No information is collected that could be used by us to identify website visitors. The technical details logged are confined to the following items:

  • The IP address of the users webserver
  • The top level domain name used (for example .ie, .com, .net, .biz)
  • The previous website address from which the user reached us, including any search criteria used.
  • Click screen data which shows the traffic of users around this website (for example pages accessed and documents downloaded).
  • The type of web browser used by the website user.

EPIC will make no attempt to identify individual visitors, or to associate any technical details listed above with any individual.

Website user accounts

We do not allow registration of accounts on the EPIC website to any members of the public or 3rd party organisations at this time, accounts are limited to EPIC staff, therefore no registration or login data is collected or stored. Comments are also disabled on this site so no user data is set or collected in relation to comments.

Donations

In order to make a donation to EPIC you will be asked for information including your name, address, email address and country of residence. In addition, when you make a donation on the website, we may also require your credit card number, although this will be processed securely by PayPal.

The information received from you will only be disclosed to such third parties as may be necessary, in order to process your donation. By registering with us and by your use of the site and acceptance of the terms and conditions of use you hereby authorise us to convey this information to suitable third parties with philathropic, charitable and socially progressive aims.

We will take all reasonable precautions to prevent the loss, misuse or alteration of information you give us. Agents or contractors of EPIC who have access to information you give us in the course of providing services to us are required to keep that information confidential and are not permitted to use it for any purpose other than to carry out the services which they are performing for us.

We endeavour to ensure the highest level of security as regards your credit card details, and we do not store your card information. Card donations are processed securely by PayPal.com and we do not see or store your card details.

Please refer to PayPal at https://www.paypal.com/ie/webapps/mpp/ua/privacy-full for more information on their respective privacy policies.

Your data

If you have provided information about yourself and would like copies of that information, or you would like us to correct any factual inaccuracies in that information, or if you would like that information deleted from our records, then please contact our Data Protection Officer at:  info@epiconline.ie

You can also contact us at:

EPIC
7 Red Cow Lane,
Smithfield, Dublin 7
Ph: 01-8727661

We will use all reasonable efforts to supply, correct or delete information about you on our files or within our systems within the legislative timescales.

Use of this site

If you choose to visit this site and use this site, your visit and use and any dispute arising therefrom in respect of privacy, is subject to this Privacy Statement and our Terms and Conditions of use including the limitations and the exclusions expressed and included therein.

This Privacy Statement will be the subject of change and the use of information that we gather shall be subject to the privacy notice in effect from time to time. It shall be your responsibility to check our website frequently to see recent changes.

Email Privacy

When you subscribe to the EPIC Mailing List, your consent is specifically requested. You will not be added to a mailing list without your consent.  Your email address is never shared with any third parties for any marketing purposes, and you can unsubscribe from the list at any time.

This privacy statement is subject to periodic review and update. We encourage all site users to please revisit this page regularly.
Last updated: May 2018.

 

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