*** Closed for applications***
Full Time, based at EPIC’s Cork or Limerick Office.
EPIC, Empowering People in Care, is the only independent, national organisation that works exclusively with, and for, children and young people in the care of the state. EPIC aims to advance the rights and best interests of children and young people in the care system by advocating on their behalf, providing information and advice, developing opportunities for their participation in public engagement and campaigns work, and delivering policy and research to inform and improve national standards and practice. All of EPIC’s work is grounded in the UN Convention on the Rights of the Child, specifically Article 12, which governs the child’s right to be heard and to participate in decisions that affect them.
EPIC is looking for a manager who has a positive approach to influencing change. You will manage a high performing team to ensure consistency of practice and will continually strive to improve our offer. If you are passionate about making a real difference to the lives of children and young people, we would love to hear from you. EPIC can offer the right candidate learning opportunities to grow and develop skills, an improved work/life balance and the opportunity to work in a well-established organisation that sets high standards on improving the lives of children and young people with care-experience. The right candidate can expect excellent managerial support, a healthy work culture and opportunities to be at the forefront of research and evaluation. There will be space for the candidate to create new approaches or evidenced based ways of working that are nationally significant.
Purpose of the post
Management of EPIC’s Independent Advocacy Service to children in care and care-leavers at regional level.
The purpose of this senior management post is to provide leadership and oversight of EPIC’s regional Advocacy Service teams (South, Midwest, and West Regions). The regional teams are comprised of EPIC’s services and staff within the South (based in our Cork Office), Midwest (based in our Limerick Office) and West (based in our Mayo Office). The Regional Advocacy Service Manager will develop and lead all advocacy initiatives and services within the respective regions in line with the goals and objectives of EPIC’s Strategic Plan, 2022-2027, and will contribute to the achievement of EPIC’s operational plans annually as a member of the organisation’s management team.
Main Duties and Responsibilities
- To assist in the delivery of the goals and objectives of EPIC’s Strategic Plan 2022-2027 and the implementation of EPIC’s annual operational plans.
- To provide leadership, oversight, and support to the respective regional Advocacy Service teams, including through regular supervision.
- To establish and maintain strategic relationships with key partners and local authorities within the regions and the wider sector, to ensure effective inter-agency and inter-disciplinary collaboration, and to represent the organisation regionally and nationally as required.
- To manage and implement the advocacy referral system for the regional offices and be responsible for the compliance of services within respective regions, ensuring that all services provided by EPIC meet agreed service levels, standards, and outcomes.
- To promote a children’s rights-based approach to practice.
- To develop, monitor, and continually improve standards of advocacy services within the respective regions.
- To manage the regional financial budgets, operations, and HR responsibilities in line with EPIC’s financial and administration procedures.
- To develop and maintain successful cross-functional collaboration between EPIC’s Advocacy Service, participation programme and policy and research workstream.
- To provide analysis and generate findings from EPIC’s Advocacy Service at regional level to support EPIC’s national research and policy work.
- To contribute to the organisation’s policies and procedures in line with local and national strategy and legislative change.
- To ensure that appropriate, detailed, records of work undertaken are maintained on the organisation’s Salesforce database in line with organisational policy, and to undertake monitoring and reporting of statistics from the regional Advocacy Service caseload.
- To oversee the preparation of quarterly and annual reports, based on the agreed outcomes for each area of responsibility and attend management meetings as appropriate.
- To perform any other duties commensurate with the post as agreed by the line manager.
Essential knowledge, skills, experience, and attitude
Qualifications and relevant experience
- A relevant degree (Social Work, Human Rights, Law, Social Care).
- At least 5 years direct management experience of a busy team in a related area.
- A current driving licence.
Demonstrable knowledge of:
- The Irish care system and issues affecting children and young people in care, or with care experience.
- Children’s rights and child protection.
- The principles and good practice of advocacy and provision of robust advocacy services.
- Current policy and practice in relation to children and young people in care in Ireland at national level.
Skills and Competencies
- Ability to strategically plan and execute work to achieve organisational objectives and operational aims.
- Strong people management approach, and ability to manage time, workload, and staff effectively.
- Excellent communication and interpersonal skills.
- Ability to form positive relationships with children and young people.
- Data management experience and use of Salesforce or similar database.
- Motivating and leading teams.
- Supervising individual staff members.
- Managing budgets and performance targets.
- Working directly with children and young people, both individually and in groups.
- Working in an inter-agency and inter-disciplinary environment, including with statutory agencies and civil society organisations.
- Report writing, analysis, and development of evidence-based practice.
- Delivering presentations and training to a range of audiences.
- Commitment to the vision, mission, and values of EPIC.
- Flexibility and adaptability in response to strategic opportunities.
- Commitment to ongoing professional development.
- Commitment to, and understanding of, a working environment that promotes equal opportunities and has regard for race and ethnicity, culture, sexual orientation, or gender identity and other diversity.
- This is a full-time post (35 hours per week), with a six-month probation period.
- Annual leave entitlement of 25 day per annum, increasing to 27 days after 2 years service. In addition, the office is closed for one day at Easter and three days at Christmas. These holiday days are additional to the annual leave entitlement.
- Participation in the company pension scheme is matched by a 5% Employer contribution, commencing on completion of the probationary period.
- All roles within EPIC are subject to Garda Vetting.
- Free parking onsite at our Cork and Limerick offices.
Reports to: EPIC CEO, Marissa Ryan.
Reporting Lines: Management of 5 staff.
Closing Date for applications (CV and Cover Letter): 5pm, Monday 29th January 2024
Salary: € 60,000 to € 68,000 per annum commensurate with experience.
EPIC, Empowering People in Care believes in the value of a diverse workforce and encourages applications from people from all ethnic, cultural, religious, and social backgrounds: in particular, Black, Asian, and Minority Ethnic and LGBTIQ+ people. We also welcome candidates with experience of the care system. We are trying to build a more diverse and representative workplace and environment.
This role will be flexible in line with EPIC’s current hybrid working model – requiring some office-based work and some remote work – within the working hours of the organisation. Occasional evening or weekend work may be required.