As a young person living in residential care it is important that you are protected, taken care of, treated equally and kept safe by the staff working with you.
To help staff do this, they follow the Policies & Procedures for Children’s Residential Centres. The policy tells them what they should do when a certain situation happens in the centre. The procedure tells them how they should deal with the situation and what steps to follow so that you and all young people in the centre are kept safe and treated in the same way.
The residential centre where you are living will provide you with a copy of Your Guide. Your keyworker will go through the different sections of Your Guide with you. You can also use it as a reference whenever you need to.
The most important thing is that Your Guide will provide you with clear information so that you can become more involved in your care and in the decisions that are made about you.
All the best
PS: To read the guide online now, click on the picture of the guide or the link underneath 'Attachments' below.
(The Guide is in PDF format, which means you might need the free Adobe PDF Reader installed on your computer to read it).